National ID update:
Your ID is updated automatically within one business day after renewal. If you face issues, check if you renewed it today. If yes, try again after 24 hours.
If the update doesn’t complete, send a request from your registered email including:
- Screenshot of the error (if any)
- Updated ID image (from Absher)
Email: info@tamracapital.sa
Phone number update:
If your current number is active, you can update it directly from the app:
- Open Tamra app
- Tap 'Settings' at the top of the login page
- Choose 'Change Phone Number'
If your current number is unavailable, send a request from your registered email including:
- Old phone number
- New phone number
- National ID number
Email: info@tamracapital.sa
Email update:
You can update your email directly from the app:
- Open Tamra app
- Tap ‘More’
- Tap your name at the top
- Tap ‘Edit Profile ✏️’
- Enter your new email and follow the steps